Shipping policy

Shipping Policy

We offer free shipping on all orders, worldwide.

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Time Delivery times vary by location. While we do our best to ensure timely delivery, shipping times are estimates and may be affected by factors outside our control, such as customs delays or carrier issues. If you haven't received your order within 30 days of placing it, please contact us at uchralhorse@gmail.com and we'll make it right.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.

Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We are not responsible for delays caused by customs.

Questions? Contact us anytime at uchralhorse@gmail.com.